Privacy Policy – Perfova

Last updated: 9 November 2025

This Privacy Policy explains how PERFOVA (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit perfova.com or purchase from us.

Information we collect

Order & account information: name, email, phone, billing/delivery addresses, order details.
Payment information: processed by our payment partners. We do not store full card numbers.
Technical data: IP address, device/browser details, pages viewed, and similar analytics data.
Communications & preferences: your messages to us and your marketing preferences.

How we use your information

To process orders, take payment, arrange shipping (including sharing relevant details with SMSA Express), and provide customer support.
To send transactional messages (order updates, delivery notices) and, with your consent where required, marketing communications (you can opt out anytime).
For fraud prevention, security, analytics, troubleshooting, and to comply with legal obligations.

Sharing your information

We share information with:

Service providers who help us run our business (payment processors, couriers, IT/hosting, analytics, customer support tools).
Authorities where required by law or to protect our rights.
We do not sell your personal data.

Cookies & similar technologies

We use cookies to operate the site, remember your preferences, and measure performance. You can manage cookies in your browser settings; blocking certain cookies may impact site functionality.

Data retention

We keep personal data as long as necessary for orders, warranties, accounting/tax, and legal requirements. Retention periods vary by record type and jurisdiction.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure.

Your choices & rights

You may access, correct, or delete your personal data, and opt out of marketing at any time. Contact us at support@perfova.com. If local law grants additional rights, you may exercise them through the same contact.

International transfers

Your data may be processed in countries other than your own (including the UAE and locations of our service providers). We take appropriate steps to protect data during transfers.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from them.

Contact

Email: support@perfova.com